# Get Support

Need assistance? The uDegen and Utopia teams are here to help. Depending on your needs, you can reach out through our community channels or direct professional support lines.

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### 📱 Community & Real-Time Support

For quick questions, community insights, or real-time updates, join our primary Telegram hub:

* **Utopia Telegram:** [t.me/utopiabnb](https://www.google.com/search?q=https://t.me/utopiabnb)

{% hint style="info" %}
Best for: General inquiries, community discussions, and ecosystem news.
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### ✉️ Direct Support

For account-specific issues, credit disputes, or partnership inquiries, please contact us via email. To help us resolve your issue faster, please include your Wallet Address and any relevant Transaction Hashes.

#### uDegen Platform Support

* **Email:** <support@udegen.io>

{% hint style="info" %}
Contact for: Alpha Scanner issues, Credit Mechanics, and uAI inquiries.
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#### Utopia Ecosystem Support

* **Email:** <support@utopiabnb.com>

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Contact for: $UTOPIA token questions, dApp TVL, and ecosystem-wide concerns.
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**Safety Note:** Our team will never DM you first or ask for your Seed Phrase/Private Keys. Always ensure you are communicating through our official channels.
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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.utopiabnb.com/udegen/support-and-brand-assets/get-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.